Leaders versus Managers
As my readers probably know, I recently graduated with my MBA from Eastern Kentucky University. One of the primary goals of the program was to prepare individuals to work as leaders in virtually any industry. But throughout my entire degree program, the term "leader" was never fully defined. Why? Because the term "leader" can apply to so many things. A leader may be someone who inspires his employees to work harder, longer, and better. It may be a politician who works to convince people he is the best person to lead them into prosperity. But what about those people who don't hold elevated titles? Can they not count as leaders as well? What about the call center rep who sends emails to his coworkers, sharing tips and tricks he learned to more effectively help customers? What about the employee who puts snow tires on his truck, and goes and picks up other coworkers who can't get to work due to the weather? Are these not leaders? They don't